The MO HealthNet Community Connection) is Missouri’s Beneficiary Advisory Council, launching July 1, 2025. It brings together MO HealthNet participants, caregivers, and family members with lived experience with the MO HealthNet (Missouri Medicaid) program to share feedback, spark change, and help shape the future of the program.
MCC members provide recommendations to improve the quality, access, and coordination of services for everyone who relies on MO HealthNet coverage.
How You Can Make a Difference
Your lived experience isn’t just important — it’s essential. The MO HealthNet Community Connection helps leaders and others in the MO HealthNet Division understand the real-world impact of policies and services. Your voice can help:
- Improve MO HealthNet services
- Streamline eligibility and renewal processes
- Improve care coordination
- Bridge communication gaps
- Address health disparities across Missouri
How You Can Qualify
We’re looking for people with recent (within the last three years), direct experience with MO HealthNet. That means you could be a:
- Current or former MO HealthNet participant
- Family member of a current or former MO HealthNet participant
- Caregiver for a current or former MO HealthNet participant
How You Will Benefit
By becoming a member of the MO HealthNet Community Connection, you will gain:
- A deeper understanding of how MO HealthNet works
- The chance to share your story
- The opportunity to provide feedback on your lived experience
- The ability to network with others committed to making a difference
- An opportunity to help shape state Medicaid policy
- The option of being featured on the MO HealthNet Community Connection webpage
- An opportunity to also serve on the Medicaid Advisory Committee
- Experience and qualifications for other ventures in your life
How You Can Apply
Ready to make your voice heard?
We’ll ask about your MO HealthNet experience, your interests, and your perspective. If needed, help will be available to complete the application by contacting MHD.CommunityConnection@dss.mo.gov.
After applying to join the MO HealthNet Community Connection, your application will be reviewed. If chosen to proceed, you will have an interview with a panel selected by the MO Healthnet Division Director. Members will be chosen by the responses on their application, their interview, and taking into consideration that the MO HealthNet Community Connection must include a diverse, proportional representation from across Missouri.
MO HealthNet Community Connection meetings will be held quarterly for 2 hours, starting in July 2025. Meetings will be offered in-person in Jefferson City, virtually, or by phone (mileage reimbursement may be available for in-person attendance).
Before serving, members must review the MO HealthNet Community Connection Guidebook and sign the MO HealthNet Community Connection Pact—a shared agreement outlining expectations and goals. Members serve two-year terms and are expected to attend at least six meetings per term.
Help Us Spread the Word
We’re recruiting year-round and partnering with community groups, providers, and managed care health plans to find engaged, passionate members. If you or someone you know would be a great fit, please send them the application or have them reach out to MHD.CommunityConnection@dss.mo.gov.
Event Calendars
Please visit the calendars listed below to find events near you.
The Healthy Moms, Healthy Babies Events Calendar shows upcoming Maternal/Infant health events hosted throughout Missouri.
The DSS Events Calendar shows all upcoming Department of Social Services events and meetings.
The Healthy Blue website shows community events near you.
Questions?
Contact: MHD.CommunityConnection@dss.mo.gov.