Contact Your Health Plan header

How do I contact my health plan?

If you have questions about your health plan, covered services, or your plan’s health care providers, you should reach out to your health plan directly:


If you need help with changing your health plan, call 1-800-348-6627. If you are in Show Me Healthy Kids, you cannot change your health plan. Translation services are available at no cost if needed. If you are deaf or hearing impaired, call Relay Missouri at 711.

How do I contact my Fee-For-Service health plan?

If you have a disability, are age 65 and over, blind or visually impaired, or have breast or cervical cancer, you most likely have MO HealthNet Fee For Service coverage. If you have questions about your health plan or covered services, reach out to:

  • Online: visit to apply for benefits, check your status, report a change, or learn more about benefits
  • Email:
  • Chat Online: Visit and select "DSS Chat" to get answers about your case or general information
  • In Person: Visit your local Resource Center (check the map for office hours before visiting); start a chat with us to schedule an appointment
  • Call: Constituent Services at 800-392-2161. Please have your identification Number from your MO HealthNet card ready

Learn more in the Fee-For-Service Guide.