How do I contact my health plan?
If you have questions about your health plan, covered services, or your plan’s health care providers, you should reach out to your health plan directly:
Home State Health
Show Me Healthy Kids
Healthy Blue
United Healthcare
If you need help with changing your health plan, call 1-800-348-6627. If you are in Show Me Healthy Kids, you cannot change your health plan. Translation services are available at no cost if needed. If you are deaf or hearing impaired, call Relay Missouri at 711.
How do I contact my Fee-For-Service health plan?
If you have a disability, are age 65 and over, blind or visually impaired, or have breast or cervical cancer, you most likely have MO HealthNet Fee For Service coverage. If you have questions about your health plan or covered services, reach out to:
- Online: visit mydss.mo.gov to apply for benefits, check your status, report a change, or learn more about benefits
- Email: Ask.MHD@dss.mo.gov
- Chat Online: Visit mydss.mo.gov and select "DSS Chat" to get answers about your case or general information
- In Person: Visit your local Resource Center (check the map for office hours before visiting); start a chat with us to schedule an appointment
- Call: Constituent Services at 800-392-2161. Please have your identification Number from your MO HealthNet card ready
Learn more in the Fee-For-Service Guide.
MO HealthNet Programs
MO HealthNet offers healthcare coverage through either a Managed Care health plan (also referred to as MAGI) or the Fee-For-Service Program (referred to as non-MAGI). Which program you get your services through depends on your age and eligibility. If you are not sure which program you have, log in to the FSD Benefit Portal for more information about your coverage.
Managed Care Health Plan
You will get your MO HealthNet coverage through one of the Managed Care Health Plans: Healthy Blue, United Healthcare, or Home State Health if you are a:
- Parent or caretaker with a child under age 19
- Child age birth-18
- Woman age 18-55 with no health insurance
- Adult age 19-64 with no disabilities
- Pregnant woman (including your unborn child)
Review the Managed Care Guide for more information about your program.
También está disponible una versión en español de la Guía de atención administrada: Su Guía de Managed Care.
Fee for Service Program
You will get your MO HealthNet coverage through the Fee-For-Service Program if you are:
- Age 65 or older
- Have a disability
- Are blind or visually impaired
- Are a woman under age 65 with breast or cervical cancer
Review the MO HealthNet Fee-For-Service Guide for more information about your program.
También está disponible una versión en español de la guía de pago por servicio: Su guía del programa Pago Por Servicio de MO HealthNet