COVID-19 Food Stamp (SNAP) Benefits Information

Buying Groceries Online with Your EBT Card

Pandemic Food Stamp/Supplemental Nutritional Assistance Program (P-SNAP)

What is P-SNAP?

Pandemic Food Stamp/Supplemental Nutritional Assistance Program (P-SNAP) allows all households currently eligible for SNAP to receive a minimum P-SNAP benefit amount of $95. 

Who can get P-SNAP?

Anyone who is currently eligible for SNAP will automatically receive P-SNAP benefits. You do not need to apply or call to get this benefit.

How much should my SNAP (Food Stamp) benefit be with P-SNAP?

It depends. Every SNAP household will get at least $95 in P-SNAP benefits. If your household does not currently get the maximum SNAP benefit for your household size, your P-SNAP benefit will be the amount it takes to get you to the maximum benefit. If your household already currently gets the maximum SNAP benefit (or close to it), then you will get a $95 P-SNAP benefit. 

For example: 

  • If you are a family of 4 with a normal SNAP benefit of $600 each month, your P-SNAP benefit will be $182 to make your total SNAP benefit the maximum monthly amount ($782).
  • If you are a family of 4 who normally gets the maximum monthly SNAP benefit of $782, your P-SNAP benefit will be $95 to make your total SNAP benefit $877. 
  • If you are a family of 4 with a normal SNAP benefit of $750 each month, your P-SNAP benefit will be $95 to make your total SNAP benefit $845.

How do I get P-SNAP?

You do not need to do anything to get P-SNAP. This benefit will be loaded to your EBT card automatically.

When will P-SNAP be available?

August 2021 will be the last month for P-SNAP in Missouri. Your P-SNAP benefit will be automatically loaded to your EBT card around the time you normally get your SNAP (Food Stamp) benefits. If you get your benefit at the beginning of the month, please allow a few days for the benefit to load.

When will P-SNAP benefits end?

August 2021 will be the last month DSS will request P-SNAP.

Pandemic Electronic Benefit Transfer (P-EBT)

What is P-EBT?

Pandemic Electronic Benefits Transfer (P-EBT) is a temporary benefit for children who are eligible for free or reduced-price lunch but did not receive meals at school or day care due to closure, hybrid, or virtual learning. This benefit will help cover food costs from September 2020 through May 2021.

Who is eligible for P-EBT?

Children in school: Your child may be eligible if they normally get free or reduced-price meals at school but they were not able to because their school was not doing in-person classes or had reduced hours at least 5 days in a row due to COVID-19. NOTE: Closures do not include weekends, holidays, or regularly scheduled breaks

Children in day care: Your child may be eligible if they are under age 6 and your household was approved for SNAP any time after October 1, 2020.

How much is the P-EBT benefit?

Your child's monthly benefit will depend on how many days they learned remotely:

  • If your child was learning remotely for 12 days or less, you will get the maximum monthly benefit of $77.75
  • If your child was learning remotely for 13 school days or more, you will get the maximum monthly benefit of $129.58

How do I apply for P-EBT?

You must apply for P-EBT if your child is school-aged, even if your family already gets SNAP (Food Stamp) benefits. The deadline to apply for P-EBT benefits is August 20, 2021.

To apply, you must complete the P-EBT Application (aplicación en Español) and submit it by email to FSD.MOPEBT@dss.mo.gov or by mail to:

Family Support Division
615 E. 13th St
Kansas City, MO 64106

NOTE: If your child is under the age of 6 and your household was approved for SNAP any time after October 1, 2020, you do not need to apply for P-EBT. This benefit will automatically be loaded to your EBT card.

When applying for P-EBT, please make sure that:

  • Your child’s school district participates in the National School Lunch Program
  • You use your child’s full name (as it appears on their school district’s file) and not their nickname
  • Your child’s date of birth is correct
  • Your child was enrolled in the school district or building at the time the school closed due to the pandemic (NOTE: This includes early head start students or kindergarten students who were not enrolled in school during the 2020-2021 school year)

How will my child get P-EBT benefits?

If your child is school-aged, once your application is approved you will get a P-EBT card in your child’s name with the benefit on it. The P-EBT benefit will be one lump sum. If your child’s P-EBT application is not approved, you will get a letter about the decision and information about hearing rights.

If your child is under age 6 and your household was approved for SNAP any time after October 1, 2020 your child’s P-EBT benefit will automatically be loaded as one lump sum onto your household’s EBT card.

Last year, I applied online. Can I apply online this year?

No, there is not an online application for the 2020-2021 school year. You will need to fill out the P-EBT Application (aplicación en Español) and submit it by email to FSD.MOPEBT@dss.mo.gov or by mail to:

Family Support Division
615 E. 13th St
Kansas City, MO 64106

If I currently get SNAP, will my child automatically get P-EBT benefits?

If your child is school-aged, you must apply for P-EBT (aplicación en Español) even if your family already gets SNAP (Food Stamp) benefits. P-EBT benefits will not be added automatically.

If your child is under age 6 their P-EBT benefit will automatically be loaded to you household’s EBT card. You will not need to apply for P-EBT.

What time period will P-EBT benefits cover?

This P-EBT benefit will cover September 2020 through May 2021. If approved, your child’s P-EBT benefit will be loaded as one lump sum onto a new or existing P-EBT card.

How long will P-EBT benefits stay on my EBT card?

P-EBT benefits are good for 9 months from the date the benefits are placed on your EBT card.

Where can I use my P-EBT benefits?

You can use your P-EBT card in any grocery store or retail location anywhere in the United States that displays the QUEST Mark®.

What can I buy with P-EBT benefits?

P-EBT benefits can be used to buy food and food products, such as plants and seeds to grow food, just like SNAP benefits.

Are there any restrictions when using a P-EBT card?

Yes, the same restrictions that apply for regular EBT cards will also apply to P-EBT cards. P-EBT benefits cannot buy any of the following:

  • Tobacco
  • Hot prepared foods
  • Foods prepared to be immediately eaten
  • Vitamins, medicine, supplements
  • Non-food items such as paper products, soap, or pet food
  • Alcohol

Can my child receive meals provided by the school if they get P-EBT benefits?

Yes, students can get P-EBT and also get meals provided by the school district.

I applied for P-EBT, how long will it take to get approved?

It may take up to 30 days to review and approve your P-EBT application.

I made an error on my P-EBT application. Can I fix it?

No, you cannot change your P-EBT application after we receive it. We may contact you if we need additional information. If we do not approve your P-EBT application, you will have an opportunity to appeal the decision.

If my household income has changed during the pandemic, how can I apply to have my children participate in free and reduced-price meals?

You will need to reach out to your school district to apply for free and reduced-price meals. After you have been approved for free or reduced price meals, you will also need to apply for P-EBT (aplicación en Español) in order to get P-EBT benefits.

What should I do if I did not get P-EBT benefits for all of my children?

If you do not get P-EBT benefits for all of your children and you believe you should have, please call the Family Support Division at 855-FSD-INFO (855-373-4636) and ask our team to review your case.

Why was my P-EBT application denied?

Here are some common reasons a P-EBT application may be denied:

  • Your child’s name must match the name the school district has on file
  • Your application used your child’s nickname rather than their full name
  • Your child’s date of birth was is incorrect or doesn’t match the file at the school district
  • Your child wasn’t enrolled in the school district or building at the time the school closed due to the pandemic (NOTE: This includes early head start students or kindergarten students who were not enrolled in school during the 2020-2021 school year)
  • Your child’s school district doesn’t participate in the National School Lunch Program

If you do not understand why your application was denied, call the Family Support Division at 855-FSD-INFO (855-373-4636).

At my child’s school, all students received free meals this year, so my child got free meals even though we don’t usually qualify for free or reduced-priced meals.  Does this make my child eligible for P-EBT benefits?

No, you must be eligible for free and reduced-price meals based on your household’s income to get P-EBT benefits.

What if I have questions about P-EBT?

If you have questions about P-EBT, please call the Family Support Division at 855-FSD-INFO (855-373-4636).

General information about Food Stamp (SNAP) benefits

Who can get Food Stamp (SNAP) benefits?

To be eligible for Food Stamp benefits, you must meet certain eligibility requirements.

I just lost my job so my family is now down to just one income. Will we qualify for Food Stamp benefits?

Food Stamp benefits are for low-income households. If your household income is now low enough, you may qualify. However, for some households a job loss may not reduce the income enough to qualify for Food Stamp benefits.

How can I apply for Food Stamp benefits?

You can apply for food stamp benefits online or you can call 855-FSD-INFO (855-373-4636) and ask one of our team members for an application. Completed applications should then be sent to us by email at FSD.Documents@dss.mo.gov or fax to 573-526-9400.

How long does it take to get Food Stamp application?

It can take up to 30 days for a Food Stamp application to be processed. You can check the status of your application by calling 800-392-1261. Help is available through this automated phone line 24 hours a day, seven days a week.

Where can I get help for my family while I am waiting on approval for Food Stamp benefits?

It can take up to 30 days for a Food Stamp application to be processed. You can check the status of your application by calling 800-392-1261. Help is available through this automated phone line 24 hours a day, seven days a week.

How long will I be eligible for Food Stamp benefits?

As long as you meet the eligibility requirements, you can receive food stamp benefits. When you are approved for food stamp benefits you will receive a letter that tells you when you must reapply.

How will I get my Food Stamp benefits?

A household’s monthly Food Stamp benefits are loaded to a Missouri Electronic Benefit Transfer (EBT) card.

If I am approved, when will I get my Food Stamp benefits?

Your monthly benefit is loaded onto your EBT card based on your date of birth and the first letter of your last name. To see when your monthly benefits will be available, view the monthly EBT benefit schedule.

What should I do if I do not get my Food Stamp benefits when expected?

You can call 800-392-1261 at any time or contact the Family Support Division (FSD) at 855-FSD-INFO (855-373-4636) and ask for the date your Food Stamp benefits are available.

What state can I use Food Stamp benefits in?

You can use Food Stamp benefits you received from another state in Missouri. In addition, you can use Missouri Food Stamp benefits in any other state. You must notify FSD if you move out of Missouri.

I got my EBT card. How do I set up my pin number?

Call 1-800-997-7777 and follow the instructions.

How can I get a replacement EBT card?

You can call EBT Edge at 800-997-7777.

Food Stamp (SNAP) Interviews

I just applied for Food Stamp (SNAP) benefits. How do I complete my interview?

Our team will call the number you put on your application within 3 days of getting it. The caller ID on your phone should show a call from the “Family Support Division.” Please try to answer this call to complete your interview.

If you miss the call, you can call us back at 855-823-4908 to complete your interview. 

Can I visit an office to do my interview?

No. For everyone’s safety, interviews will only be done over the phone at this time. You will not be able to visit an office or make an appointment to complete an interview.

Do I need to complete an interview for recertification?

No. If you received a recertification form, you do not need to complete an interview at this time. You only need to complete and send the recertification form and any requested documents to the Family Support Division before the deadline. 

I thought I was due for recertification, but I never got a letter. Should I try to call and do an interview to be safe?

You will get a letter in a mail when you are due for recertification. If you believe you are due for recertification and you did not get a letter, please call 855-FSD-INFO (855-373-4636) to speak with a team member about your case.

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