Effective January 6, 2021, MO HealthNet’s Non-Emergency Medical Transportation (NEMT) vendor for fee-for-service participants changed its name from LogistiCare Solutions, LLC to ModivCare Solutions, LLC as part of a company rebranding initiative. Modiv is Latin for “way”, and reflects the company’s desire to lead innovation and change in terms of how people connect to care. The new name will not change any of the services provided.
Other changes as part of the rebrand include:
- Company logo and colors
- The way staff answers the phone - for members’ consideration, staff will answer the phone as ModivCare, formerly LogistiCare, for 12 months following the transition.
- Company website - for members’ consideration, the website will reference ModivCare, formerly LogistiCare, for 12 months following the transition.
What is not changing as part of the rebrand:
- Phone numbers and the way clients, members, facilities and transportation providers contact them.
- Their staff will remain the same.
- The way members book their rides online – members will continue to use the same links to schedule their rides as they have been.
ModivCare’s purpose of this rebrand is to shift toward becoming a tech-enabled, value-based healthcare company that will translate into better member experience that delivers consistent, positive healthcare outcomes and leads the industry into a new era.