Provider Education staff are now part of the Clinical Services Unit. Requests for provider training may be directed to the Provider Education representatives by calling (573) 751-6963 or by email: mhd.provtrain@dss.mo.gov. The Provider Education representatives offer training and education on proper billing methods and procedures for MO HealthNet claims.
Your request should include the Provider's Name, National Provider Identifier (NPI), the reason for the inquiry, and the type of training needed. By providing this pertinent information, your request for assistance can be directed to the appropriate staff.
Inquiries regarding claim filing, claim denials, Remittance Advice, and participant eligibility should still be directed to the Provider Communications Unit at (573) 751-2896.
Each of the Provider Education representatives and some of their training programs are listed below:
| Kim Morgan | Amanda Gibbon | Rhonda Schenewerk |
|---|---|---|
| Ambulatory Surgical Ctr. | Ambulance |
Adult Day Care Waiver |
| CRNA Services | Dental (Dentist) | Aged and Disabled Waiver |
| Case Management | Durable Medical Equipment (DME) | Behavioral Health Services |
| Hospital (Inpatient/Outpatient) |
Hearing Aid Specialist | Behavioral Health Adult Targeted Case Management |
| Independent Laboratory | Hospice | CSTAR |
| Independent Radiology | Nursing Home | Community Mental Health Center |
Physician
|
Intermediate Care Facilities (ICF) / Intellectual Disabilities (ID) Private Home | Community Psychiatric Rehabilitation |
| Planned Parenthood Clinic | Optical Clinic
|
Comprehensive Day Rehabilitation |
| Podiatry Clinic Podiatrist | Non-Emergency Transportation (NEMT) | Home Health |
| Local Public Health Agency | DMH DD Waivers | |
| Rural Health Clinic (RHC) (Independent and Provider Based) | Medically Fragile Adult Waiver | |
| State Institution –Long Term Care | Personal Care | |
| Targeted Case Management (Foster Care) | Private Duty Nursing | |
| Federally Qualified Health Center (FQHC) | Rehabilitation Center | |
| 1115 Women's Health Services Waiver | School Based IEP Services | |
Therapy (HCY) Services
|
||
| Independent Living Waiver | ||
| Youth Targeted Case Management | ||
| First Steps (A0 specialty) | ||
| AIDS Waiver |